Privacy Policy

Effective Date: 07/01/2026

Northland Spine and Rehabilitation (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this website, you consent to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time by posting a revised version on this page. We encourage you to review this page periodically to stay informed of any changes.

Information We Collect

We may collect the following information:

Name
Job title (when applicable)
Contact information, including email address and telephone number
Demographic information, such as ZIP code, preferences, and interests
Information submitted through appointment requests, contact forms, surveys, or promotions
Any other information you voluntarily provide to us

How We Use Your Information

We collect your information to better understand your needs and provide quality service. Specifically, we may use your information to:

Maintain internal records
Respond to your inquiries or appointment requests
Improve our website, services, and patient experience
Send occasional emails regarding office updates, new services, special offers, or health information that may interest you
Conduct market research through email, telephone, text message, or mail
Personalize your experience on our website

We do not sell your personal information.

We may share limited information with trusted third-party service providers that assist us in operating our website, scheduling appointments, communicating with patients, or providing marketing services. These providers are required to protect your information and use it only for authorized business purposes.

Information Security

Northland Spine and Rehabilitation is committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and administrative safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies are small files stored on your device that help us analyze website traffic and understand how visitors use our website. This information allows us to improve website performance and tailor content to better serve our visitors.

Cookies do not provide us access to your computer or personal files beyond the information you voluntarily share with us.

Most web browsers automatically accept cookies, but you may modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect certain website functionality.

Links to Other Websites

Our website may contain links to third-party websites for your convenience. Once you leave our website, we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Personal Information

You may choose to limit how your personal information is used by contacting us at any time.

If you no longer wish to receive marketing communications from us, you may opt out by contacting us using the information below.

Subject to applicable law, you may request access to the personal information we maintain about you or request corrections if you believe any information is inaccurate or incomplete.

To make a request regarding your personal information, please contact us at:

Northland Spine and Rehabilitation 8002 N Oak Trafficway, Suite 112 Kansas City, MO 64118

Phone: (816) 569-5079 

Email: frontdesk@northlandspine.com

We will make reasonable efforts to respond promptly to your request.

SMS Messaging Privacy

If you choose to receive SMS (text message) communications from Northland Spine and Rehabilitation, we may send appointment reminders, office updates, or other communications related to your care or requested services.

By opting in, you agree to receive SMS messages from Northland Spine and Rehabilitation.

Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
Message and data rates may apply.
Message frequency may vary.

Your SMS consent is not shared with third parties for purposes unrelated to providing our messaging services.

We may share your personal information, including your SMS opt-in status, only with trusted third-party vendors who assist us in delivering text messaging services, including messaging platforms, telecommunications providers, and technology vendors. These providers are contractually obligated to protect your information.

Text messaging originator opt-in data and consent will never be sold or shared with third parties for their independent marketing purposes.

HIPAA Notice

Please note that information submitted through this website or by email may not always be encrypted. Please do not send sensitive medical information through website forms or unsecured email unless specifically requested.

Protected Health Information (PHI) is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). For more information regarding your healthcare privacy rights, please contact our office.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Northland Spine and Rehabilitation 8002 N Oak Trafficway, Suite 112 Kansas City, MO 64118